Phone: 610.983.9044

Fax: 610.983.9046

Address: 238 Schuylkill Road

Route 23

The Shoppes at Valley Forge

Phoenixville, PA 19460

Next to Payless Shoes

Email: info@aerialsgymnastics.com

 

Q: What is a Personal Instruction Preview (PIP) ?

 

If you are NEW to our program, you can simply register and begin your lessons right away or you can set up a Personal Instruction Preview (PIP) lesson. The child, with their parent, is given personal instruction, based on our lesson plan that week, and a tour of the facility.  This will give you an opportunity to see our facility and make sure your child is comfortable before his or her first group lesson. It takes about 20 minutes and will help your child’s first class be a success! Keep in mind that the real value in our programs can only be measured over the long run.

 
   
Q: OK. We're new at Aerials, what do we do ?  

Parents should call 610.983.9044 to schedule your PIP.

*) Parents must complete a registration form PRIOR to the appointment, this is available as a downloadable PDF file on the Aerials "Fit'n'Fun" Gymnastics Center website. Click here.

 

*) Parents arrive prepared for action a few minutes prior to their appointment. Children should be dressed in shorts or athletic pants and a tee shirt.  Girls can wear a leotard.  Parents  / guardians will enter the gym with socks or bare feet only. No shoes.

 

*) A coach will then begin the introduction to our program for you and your child.  We service up to 3 children in any given block of time.

 

*) At the conclusion of the PIP the office manager will help you find an appropriate class day and time and complete the payment process.

 
Q: What is your tuition policy?  
A: Tuition is due two weeks before your scheduled class. Payment of tuition entitles the student to a fixed number of classes for a specific time. We do not "credit" for missed classes. All classes are filled on a first-come basis. Members may call or come by the office to reserve a new class time. ALL PAYMENTS ARE NON-REFUNDABLE.  
   
Q: Are there any other fees?  
A: A non-refundable annual registration fee of $40 per family must be paid prior to enrollment. This fee is not included in the class fee.  
   
Q: What Is the PRIORITY DUE DATE (PDD)?  

A: That is the date when tuition is due for Current Students. Current Students MUST pay tuition by this date to be guaranteed their current class spot for the next Session (paying by PDD does not guarantee your new class time in the event you desire a change, however, it does give you priority over new students). This system exists to prevent overloading classes. The PDD is two weeks before each Session begins (except Fall Session which is one Session previous).

 
   
Q: How Often Is Tuition Due?  

A: We have four Sessions, plus Summer activities, throughout the year and tuition is due in advance of each Sessions (Priority Due Date or PDD). Before each Sessions we send home a handy tuition payment envelope with a reminder that tuition is due soon. Just enclose a check and mail or deposit in tuition box at the front desk. For your convenience, we encourage mail-in registration.

 
   

Q: I'm Angry! I am a loyal client and forgot to pay tuition by the Priority Due Date (PDD) and my Child's class spot was filled. Why didn't you call to remind me that tuition was overdue?

 

A: It would not be possible to make contact with every client within the payment period. Don't forget, there is no way for us to differentiate those who "forget to pay" from those who intended to vacate their spot. Additionally we know from experience, phoning trains the public to think it's OK to wait to pay, escalating the problem.

 
   

Q: Why four Sessions, plus summer, per year?

 

A: We divide the year into four Sessions, 9 weeks in length, that try to match the local school calender. It takes at least this long for a child to benefit from our program. The benefits of our program are realized over the long haul so we encourage year round participation, however, we realize that children have varied interest and having too many activities at once can be burdensome. Therefore a 9 week commitment gives a child a chance to try other activities during the year without having had paid for a years worth of instruction.

 
   

Q: How do I apply the sibling discount?

 
A: Only one child pays the full amount, the second and third have a 10% discount, while the fourth child is FREE.  
   

Q: Do you offer make-ups?

 

A: There are no make up classes, we will assist in an emergency as space allows and during their current Session. No carry over to future Sessions.

 
   
Q: What should my child wear?  

A: A leotard is the preferred attire for girls, shorts and a Aerials Tee Shirt for boys. These items can be purchased at the “Tumblewear” clothing shop. For safety, children go barefoot and leotards with attached skirts are not permitted. Children should remove all jewelry and tie shoulder length hair back.

 
   
Q: Can I join after the session has started?  

A: New students can begin at any time during the Session as space permits. Remaining classes will be pro-rated.

 
 
   
Q: My child is really advanced for 2, can I put them with 3 year olds?  

A: Please respect our age groups when registering. Attempts to fast track your child has negative implications to your child, the other members in class and the teachers.

 
   

Q: If the winter weather looks bad what do we do?

 
 

A: Call our office and hear closing information on our phone system. NOTE that we do NOT follow the closing decisions of any particular school district. If for any reason the class is cancelled due to inclement weather NO REFUNDS will be made or CREDITS ISSUED. Snow days & pre-scheduled holidays will be made up on Fridays unless otherwise posted. We are not able to replace the class on another day or time.

 
   
Q: Do you offer personal instruction?  
A: Personal instruction is available at Aerials Fit 'n' Fun Gymnastics Center. Ideal for team members, cheerleaders, martial artists, or adult fitness competitors who wants to refine their skills in a hurry. Call the Aerials office to arrange personal instruction with a teacher of your choice.   
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